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	<title>GXP Blog &#187; Technical Support</title>
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	<link>http://www.gxpblog.com</link>
	<description>Xbox 360 Gaming Blog</description>
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		<title>Xbox 360 4 Red Lights</title>
		<link>http://www.gxpblog.com/technical-support/xbox-360-4-red-lights/</link>
		<comments>http://www.gxpblog.com/technical-support/xbox-360-4-red-lights/#comments</comments>
		<pubDate>Thu, 16 Jul 2009 10:37:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Help / Advice]]></category>
		<category><![CDATA[Xbox 360]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=67</guid>
		<description><![CDATA[Recently I turned on an Xbox 360 and was presented with four red lights surrounding the power button. After the huge amount of online discussion about the &#8220;RROD&#8221; (Red Rings of Death), my immediate reaction was to panic!
Whilst worrying about whether this premium console was still under warranty and if I&#8217;d be several days without [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://2.bp.blogspot.com/_Zcdi_NJpj0Y/Sl8HqhRW3zI/AAAAAAAAANE/7C31kxCiBYs/s1600-h/xbox360-4-red-lights.jpg" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img id="BLOGGER_PHOTO_ID_5359010508661251890" style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 200px; height: 200px;" src="http://2.bp.blogspot.com/_Zcdi_NJpj0Y/Sl8HqhRW3zI/AAAAAAAAANE/7C31kxCiBYs/s400/xbox360-4-red-lights.jpg" border="0" alt="Xbox 360 four red lights arnound power button error message - rrod?" /></a>Recently I turned on an Xbox 360 and was presented with <span style="font-weight: bold;">four red lights surrounding the power button</span>. After the huge amount of online discussion about the &#8220;RROD&#8221; (Red Rings of Death), my immediate reaction was to panic!</p>
<p>Whilst worrying about whether this premium console was still under warranty and if I&#8217;d be several days without being able to play my Xbox 360, I turned the console off and began checking all of the connections. To my surprise, this was infact NOT the RROD problem, but something rather minor that can be <span style="font-weight: bold;">fixed easily</span>.</p>
<p>So, what was it that caused <span style="font-weight: bold;">4 red lights on the Xbox 360 console</span>, and how did I <span style="font-weight: bold;">fix it</span>..?</p>
<p><span id="more-68"></span>Apparently there are several errors that correspond to the amount of red lights that are lit around the power button. After a quick search on Microsoft&#8217;s support pages I found that:</p>
<blockquote><p><span style="font-weight: bold;">1 red light</span> = hard drive failure / problem<br />
<span style="font-weight: bold;">2 red lights</span> = overheating<br />
<span style="font-weight: bold;">3 red lights</span> = (RROD) hardware problem<br />
<span style="font-weight: bold;">4 red lights</span> = AV cable connection issue</p></blockquote>
<p>The fact that my console had flashing red lights as a complete circle indicated that there was an AV cable connection problem. All I had to do was reconnect the cable (which came loose somehow? possibly due to someone in the house dusting or moving it for some reason) and turn the Xbox back on again. Phew, what a relief!</p>
<p>If this problem has happened to you, try switching the console off and reconnecting all cables like I did. Otherwise, check out <a href="http://support.microsoft.com/kb/906652">Microsoft&#8217;s official support page</a> on Four Red Lights error surrounding the Xbox 360 power button.</p>
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		<title>Buying Ghost Busters for Xbox 360</title>
		<link>http://www.gxpblog.com/technical-support/buying-ghost-busters-for-xbox-360/</link>
		<comments>http://www.gxpblog.com/technical-support/buying-ghost-busters-for-xbox-360/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 13:03:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Help / Advice]]></category>
		<category><![CDATA[Recommendations]]></category>
		<category><![CDATA[Xbox 360]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=64</guid>
		<description><![CDATA[So, Sony/Playstation have temporary &#8220;exclusive&#8221; rights for the Ghost Busters retail game in Europe. Annoying huh? Well, for those of you who are a bit impatient you will be pleased to know that you can still play it now! (well, shipping takes 24 hours but you can play it before the UK/Europe release date).
Ghost Busters [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://2.bp.blogspot.com/_Zcdi_NJpj0Y/SkN3Tvc-kTI/AAAAAAAAAM0/DTa1qPAKueE/s1600-h/360_ghostbusters.jpg" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img id="BLOGGER_PHOTO_ID_5351251963285508402" style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 153px; height: 220px;" src="http://2.bp.blogspot.com/_Zcdi_NJpj0Y/SkN3Tvc-kTI/AAAAAAAAAM0/DTa1qPAKueE/s400/360_ghostbusters.jpg" border="0" alt="How to get hold of Ghost Busters in the UK early for Xbox 360" /></a>So, Sony/Playstation have temporary &#8220;exclusive&#8221; rights for the Ghost Busters retail game in Europe. Annoying huh? Well, for those of you who are a bit impatient you will be pleased to know that you can still play it now! (well, shipping takes 24 hours but you can play it before the UK/Europe release date).</p>
<p>Ghost Busters on the Xbox 360 is &#8220;Region Free&#8221;, meaning that if you buy a copy from, say.. Canada, it will work on your European Xbox 360 console. Woohoo!</p>
<p><span id="more-64"></span>There are many places you can buy the game from online, but I was recommended that you buy it from here: <a href="http://www.videogamesplus.ca/product_info.php?products_id=13664">http://www.videogamesplus.ca/product_info.php?products_id=13664</a></p>
<p>The price is currently $69.99CDN (Canadian Dollars) which converts to about £37.29 GBP. So, what are you waiting for? Kick Sony in the teeth by playing Ghost Busters in the UK/Europe before the official release date!</p>
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		<title>Leftover Microsoft Points</title>
		<link>http://www.gxpblog.com/technical-support/leftover-microsoft-points/</link>
		<comments>http://www.gxpblog.com/technical-support/leftover-microsoft-points/#comments</comments>
		<pubDate>Thu, 07 May 2009 15:29:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Microsoft Points]]></category>
		<category><![CDATA[Xbox Live]]></category>
		<category><![CDATA[Xbox Marketplace]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=60</guid>
		<description><![CDATA[It&#8217;s inevitable. There comes a time when you have some Microsoft Points (MS Points) left which you just can&#8217;t spend on anything. Infact, some people (like me) are unfortunate in that I have an amount of points that potentially I can never spend.
So here I am. Somehow I have managed to have 10 Microsoft Points [...]]]></description>
			<content:encoded><![CDATA[<p><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_Zcdi_NJpj0Y/SgMD6DGGjoI/AAAAAAAAAMU/OaE8VmAv_SQ/s1600-h/microsoft_points.jpg"><img style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 250px; height: 190px;" src="http://4.bp.blogspot.com/_Zcdi_NJpj0Y/SgMD6DGGjoI/AAAAAAAAAMU/OaE8VmAv_SQ/s400/microsoft_points.jpg" alt="The problem with left over microsoft points" id="BLOGGER_PHOTO_ID_5333110679534997122" border="0" /></a>It&#8217;s inevitable. There comes a time when you have some Microsoft Points (MS Points) left which you just can&#8217;t spend on anything. Infact, some people (like me) are unfortunate in that I have an amount of points that potentially I can <span style="font-style: italic;">never</span> spend.</p>
<p>So here I am. Somehow I have managed to have 10 Microsoft Points left over in my Xbox Live account. After much searching I found that there is nothing to buy for that amount, nor is there anything that would be worth buying for that price I imagine.</p>
<p>So&#8230; what to do?</p>
<p><span id="more-60"></span>Whilst browsing around the Internet looking for a possible solution, I stumbled across <a href="http://macdailynews.com/index.php/weblog/comments/11615/P50/">this very interesting article</a> about the Microsoft Points system. It highlights quite an obvious fact that we are being screwed over by this needless unique currency.</p>
<p>It suggests that Microsoft intend to have small amounts of points which cannot be spent in a high number of Xbox Live accounts. This cash could then be collectively kept in a high-interest account to increase the money being made from it&#8217;s customer base.</p>
<blockquote><p>the real point is clear: Microsoft&#8217;s &#8220;points&#8221; are designed to confuse consumers and generate interest income from &#8220;left over&#8221; amounts. Now you know exactly why &#8220;1 Microsoft Point&#8221; doesn&#8217;t equal &#8220;1 U.S. Cent.&#8221; Boy, if Microsoft can dupe enough people into this Microsoft Points scheme, those &#8220;left overs&#8221; will really add up.</p></blockquote>
<p>I strongly advise you read the article for an insight about Microsoft Points. Whilst the marketplace service is great, I wish it could have been created in a way that didn&#8217;t &#8220;milk&#8221; it&#8217;s customers so much. The same goes for Wii too with their points system.</p>
<p>So how can you avoid falling into this trap? Well, you can&#8217;t. Buy ordering Microsoft Points you are taking your first step into this process of helping them invest your money. However, if you wait until the stuff you want to download adds up to a complete figure, you can try and buy it all at once. Just try to make sure your purchases don&#8217;t end in a weird number like &#8220;90&#8243;. It happened to me, and now there&#8217;s no way out.</p>
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		<title>Does Your Xbox 360 Keep Freezing?</title>
		<link>http://www.gxpblog.com/technical-support/does-your-xbox-360-keep-freezing/</link>
		<comments>http://www.gxpblog.com/technical-support/does-your-xbox-360-keep-freezing/#comments</comments>
		<pubDate>Tue, 10 Mar 2009 12:24:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Xbox 360]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=42</guid>
		<description><![CDATA[The Xbox 360 freezing up is a common problem for console owners when playing games. I&#8217;ve had this problem myself in the past, and thought I&#8217;d try and help by offering these free tips/guides from my own experiences, as well as providing some information I have found through research.
Below is a list of things to [...]]]></description>
			<content:encoded><![CDATA[<p><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_Zcdi_NJpj0Y/SbZaDgmY3BI/AAAAAAAAAKY/xa3vOukhGL4/s1600-h/how-to-fix-xbox-360-freezin.jpg"><img style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 200px; height: 200px;" src="http://3.bp.blogspot.com/_Zcdi_NJpj0Y/SbZaDgmY3BI/AAAAAAAAAKY/xa3vOukhGL4/s400/how-to-fix-xbox-360-freezin.jpg" alt="How to fix Xbox 360 freezing issues and problems" id="BLOGGER_PHOTO_ID_5311531826867133458" border="0" /></a>The <span style="font-weight: bold;">Xbox 360 freezing up</span> is a common problem for console owners <span style="font-weight: bold;">when playing games</span>. I&#8217;ve had this problem myself in the past, and thought I&#8217;d try and help by offering these free tips/guides from my own experiences, as well as providing some information I have found through research.</p>
<p>Below is a list of things to check/try in order to help fix your Xbox 360 freezing problems.<br /><span class="fullpost"><br /><span style="font-weight: bold;">1. Xbox 360 freezing on specific games</span><br />This is probably the most obvious tip to check, but when worrying about the fate of your console it can be easy to bypass such things. The first thing to check when your Xbox 360 is freezing up is which game you are playing. Eject the disc and have a look at the back to see if there are any scratches, markings, dirt, or anything else that might be preventing your console from reading it properly.</p>
<p>Once cleaned, re-insert the disc and see how it goes. If the game freezes in the same place/area/timing as previously it could be due to an error on the disc, a glitch, or a corruption in your Xbox 360 cache or game save. There will be more on this later in the article.</p>
<p>If the game freezes in a different area/timing to before, it is time to try another game. I&#8217;d try playing about two or three more games to see what happens (to get an average result). If your other games cause your Xbox 360 to freeze then it could be a problem with your console hard drive or overheating. If it is only the first game that caused problems then it could either be a problem with your copy, or an issue with the game that requires for it to be patched. Check online forums (such as the one on <a href="http://forums.xbox.com/">xbox.com</a>) to see if other people are experiencing the same issues, otherwise send your game back (stating the issue and how you&#8217;ve tried to resolve it) and get a replacement.</p>
<p><span style="font-weight: bold;">2. Is it only freezing online?</span><br />This, admittedly, is also another simple yet common thing to check. However, I have added it to this &#8220;guide&#8221; as I want it to be as helpful as possible to everyone.</p>
<p>If your Xbox 360 is freezing only whilst playing online, then it is most likely down to your Internet connection rather than the console itself. Check that everything is setup correctly and that you are using filters for your broadband connection to prevent it getting affected by the phone line/phone calls. You may also need to check your firewalls and port forwarding settings.</p>
<p><span style="font-weight: bold;">3. Clearing your Xbox 360 Hard Drive cache</span><br />I&#8217;ve had this problem myself whilst playing Oblivion, although it was not only freezing in some places but also being very unresponsive and really slowing down when trying to talk to NPCs. Anyway, clearing the cache on your Xbox 360 is very safe and does not affect any of your game saves, profiles, demos, videos, etc (although it does delete some downloaded game auto-updates, which will be easy to download again afterwards). It is mainly temporary data that is stored in order to make certain areas of games load faster. These can sometimes corrupt, making your Xbox struggle when trying to read them and eventually just freezing up.</p>
<p>To clear your Xbox 360 cache you need to do the following:<br />
<blockquote>&#8220;a. Locate the System section of the Xbox 360 Dashboard. b. Select Memory, select Hard Drive, and then press Y to view the device options screen.c. On the Xbox 360 Controller, press the X button, press the X button again, press the left bumper, press the right bumper, press the X button, and then press the X button again.d. You will be prompted to confirm system maintenance, select Yes by pressing A.&#8221;</p></blockquote>
<p>Source: <a href="http://support.microsoft.com/kb/907586/en-us">http://support.microsoft.com/kb/907586/en-us</a></p>
<p><span style="font-weight: bold;">4. Xbox 360 overheating?</span><br />Overheating is unfortunately an extremely common problem. The console&#8217;s fans whurr so loudly that you&#8217;d think it would be fine, but whilst drowning out a lot of the sound from your games you need to ensure that it is in a well ventilated area. Try to make sure that there is nothing surrounding it and that it is not too close to a heat source.</p>
<p><span style="font-weight: bold;">5. Check your Xbox 360 Hard Drive</span><br />Not only can the cache corrupt from time to time, but also the Hard Drive itself. When most Xbox 360s start freezing most people cry out &#8220;Red Ring of Death is coming!&#8221;. But that&#8217;s not always true. This is what the problem was with my console, and I have not yet had the dreaded Red Ring of Death.</p>
<p>I was told by Microsoft technical support to try removing my Xbox 360 hard drive whilst the console was switched off and playing for about a week to see if I was still receiving freezes (as my Xbox was freezing randomly. Sometimes every two minutes, and others only once every 2 hours or so). I managed to purchase a memory card (or memory unit as they like to call it) quite cheaply so I could still play games and earn achievements.</p>
<p>A week passed and my Xbox 360 didn&#8217;t freeze once! I was over the moon. After calling Microsoft technical support again they suggested that I transfer all my data to my memory unit and formatted the Hard Drive (you can do this by connecting the hard drive whilst the console is switched off and then turning it on and going to the system menu). After the formatting I had to re-download all my Xbox DLC which was a little frustrating, but I didn&#8217;t need to pay for any of it again as it keeps track of your downloads/purchases on your account.</p>
<p><span style="font-weight: bold;">Other Tips</span><br />1. I&#8217;ve read that using a circuit breaker can cause problems with the Xbox 360 console. Apparently that big ugly grey box attached to the console&#8217;s plug has one already built in, and adding it to a circuit breaker can limit the amount of power being sent to your Xbox.</p>
<p>2. I think that all Xbox 360s come with a 3 year warranty. If none of my tips have helped you at all, try giving Microsoft technical support a call and arrange for them to take a look at your console.</p>
<p>3. Don&#8217;t open up your Xbox 360 and try to rectify the problem yourself. This can/will void your warranty. Whilst it hurts to be without your console for a week, it&#8217;s better to let Microsoft take care of it so that you are covered for the future as well.</p>
<p>Please let me know if this has helped any of you. I am always interested in visitor feedback to understand what people like about this blog. Please also feel free to submit your own tips on fixing Xbox 360 freezing problems.<br /></span></p>
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		<title>How To: Fix Your Xbox 360 NAT Settings</title>
		<link>http://www.gxpblog.com/technical-support/how-to-fix-your-xbox-360-nat-settings/</link>
		<comments>http://www.gxpblog.com/technical-support/how-to-fix-your-xbox-360-nat-settings/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 09:47:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Help / Advice]]></category>
		<category><![CDATA[Xbox 360]]></category>
		<category><![CDATA[Xbox Live]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=7</guid>
		<description><![CDATA[Networking with your xbox 360 can be a nightmare. It can be a real pain trying to switch your strict or moderate NAT settings to open.
Today I present this really handy article on how to do exactly that. It basically covers all the aspects and methods of fixing your NAT settings, so you can enjoy [...]]]></description>
			<content:encoded><![CDATA[<p>Networking with your xbox 360 can be a nightmare. It can be a real pain trying to switch your <span style="font-weight: bold;">strict</span> or <span style="font-weight: bold;">moderate</span> NAT settings to <span style="font-weight: bold;">open</span>.</p>
<p>Today I present this really handy article on how to do exactly that. It basically covers all the aspects and methods of fixing your NAT settings, so you can enjoy playing alongside (or against) your friends on xbox live.</p>
<p>Link: <a href="http://www.noddegamra.co.uk/problems-with-xbox-360-live-nat-settings/3/">How to change your Xbox 360 NAT settings</a></p>
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		<title>How To: Add Wi-Fi To Your Xbox 360 Smartly and Cheaply</title>
		<link>http://www.gxpblog.com/technical-support/how-to-add-wi-fi-to-your-xbox-360-smartly-and-cheaply/</link>
		<comments>http://www.gxpblog.com/technical-support/how-to-add-wi-fi-to-your-xbox-360-smartly-and-cheaply/#comments</comments>
		<pubDate>Mon, 19 Jan 2009 12:48:00 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Technical Support]]></category>
		<category><![CDATA[Help / Advice]]></category>
		<category><![CDATA[Xbox 360]]></category>
		<category><![CDATA[Xbox Live]]></category>

		<guid isPermaLink="false">http://localhost/web/gxpblog/?p=4</guid>
		<description><![CDATA[Today I came accross this interesting article about how to setup wifi more cost-effectively for your xbox 360.
The Xbox 360 is the best console you can buy. Except it&#8217;s inexplicably missing something the Wii and PS3 have: Wi-Fi. You could buy Microsoft&#8217;s $90 dongle. Or you could follow our guide.
The Xbox 360&#8217;s lack of Wi-Fi [...]]]></description>
			<content:encoded><![CDATA[<p>Today I came accross this interesting article about how to setup wifi more cost-effectively for your xbox 360.</p>
<blockquote><p>The Xbox 360 is the best console you can buy. Except it&#8217;s inexplicably missing something the Wii and PS3 have: Wi-Fi. You <em>could</em> buy Microsoft&#8217;s $90 dongle. Or you could follow our guide.</p>
<p>The Xbox 360&#8217;s lack of Wi-Fi is a totally killer hardware flaw—if you&#8217;re not right on top of your router, you&#8217;ve either gotta string miles of ethernet cable or buy that pricey ass dongle from Microsoft. Unless you check out one of the cheaper alternatives. Here&#8217;s every major way to get your Xbox going on Wi-Fi, sorted by easiest to hardest (but most satisfying).</p></blockquote>
<p><a href="http://i.gizmodo.com/5133447/how-to-add-wi+fi-to-your-xbox-360-smartly-and-cheaply">Read Full Article</a></p>
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